Key Highlights

Revolutionary AI capabilities for modern customer engagement

Voice Agent Designer

Design, clone, and deploy custom voice agents using ElevenLabs, infused with Hume AI's emotional tone capabilities. Test responses in real-time and simulate human-like conversations.

Omnichannel Interaction Logs

Track, analyze, and replay conversations across Voice Calls, SMS, WhatsApp with complete timelines, sentiment/emotion overlays, and advanced filtering.

AI-Powered Insights & Emotion Analytics

Deep-dive into user sentiment, intent clusters, and emotional trends. Visualize emotion heatmaps and optimize agent performance with AI-generated insights.

Multilingual & Multimodal Support

Design voice agents in multiple languages with dynamic tone adjustments. Monitor hybrid text+voice conversations for a truly global experience.

Enterprise-Grade Controls

Robust RBAC, audit logs, 2FA security, and seamless integration hub for CRMs, Zapier, Twilio, and WhatsApp ensure security and scalability.

Real-Time & Historical Analysis

Simulate agent behavior in sandbox environments, test RAG fallback logic, and monitor embedding performance within a unified interface.

Powered by Advanced AI

ElevenLabs

Advanced voice cloning and selection technology for natural, human-like voice synthesis with multiple language support.

Hume AI

Emotional intelligence engine that detects and responds to human emotions in real-time conversations and interactions.

Framer Motion

Sleek, modern interface with advanced animations, dark/light themes, and emotion-based UI cues for enhanced user experience.

Perfect for Every Industry

Contact Centers

Transform customer service with AI agents that understand emotions and provide personalized responses.

Sales Teams

Enhance sales conversations with emotion-aware AI that adapts tone and approach based on customer sentiment.

Customer Support

Provide 24/7 intelligent support with AI agents that understand context and emotional needs.

AI Research

Advanced platform for AI researchers to experiment with voice and emotion technologies.

Advanced Capabilities

Customizable Reporting & Notifications

Build tailored reports with drag-and-drop dashboards, export in PDF/CSV, and configure multi-channel notifications based on real-time triggers.

Elegant, Next-Generation Design

Modern interface with emotion-based UI cues ensures a user experience that is both functional and visually engaging.

Smart Search & Intent Detection

Advanced natural language processing to understand user intent and provide contextually relevant responses.

Real-Time Synchronization

Instant synchronization across all channels ensuring consistent conversation history and context preservation.

Integration Ecosystem

Connect with your existing business infrastructure

Twilio
WhatsApp
Zapier
Salesforce
HubSpot
Slack

Ready to Revolutionize Customer Interactions?

Join forward-thinking companies using Vortex Rag to create emotionally intelligent customer experiences that drive business growth.